Engage AI combines the speed of automation with the quality of human support. Deliver instant answers 24/7 while empowering your team to handle complex queries efficiently.
Connect your help docs, website, and past conversations. Our AI automatically builds a knowledge graph to answer customer questions accurately, instantly, and in your brand's voice.
Stop tab-switching. Manage conversations from WhatsApp, Instagram, Messenger, and Email in a single, collaborative dashboard designed for speed.
Not every problem can be solved by AI. Smart routing detects sentiment frustration or complex topics and seamlessly hands off to a human agent without losing context.
Track resolution rates, CSAT scores, and average response times. Identify gaps in your knowledge base.
Trigger actions like "Check Order Status" or "Cancel Subscription" directly within the chat flow.
Granular access control for Admins, Agents, and Viewers. Single Sign-On (SSO) included for Enterprise.