We're building the future of support

Engage AI was founded on a simple belief: customer support shouldn't be a choice between slow humans or dumb bots. We're building the intelligence layer that makes support instant, accurate, and human.

Our HQ
Our Mission

Empathy at scale

For decades, businesses have had to compromise. You either hired an army of agents (expensive) or used rigid chatbots (frustrating). Generative AI changed everything.

We are building the platform that enables brands to listen to millions of customers at once, understand their intent, and resolve their issues instantly—treating every customer like a VIP.

What we value

Customer Obsession

We don't ship features; we ship outcomes. If it doesn't help our customers serve their customers better, we don't build it.

Speed as a Habit

In support, milliseconds matter. We optimize our infrastructure and our workflows for speed without sacrificing quality.

Radical Transparency

We default to open. Internally with our roadmap, and externally with our pricing and uptime. Trust is our currency.

Meet the team

A distributed team of engineers, designers, and operators from companies like Intercom, Stripe, and Meta.

Alex Doe

Co-founder & CEO

Jamie Smith

Co-founder & CTO

Sam Lee

Head of Product

Casey Jordan

Founding Engineer